Privacy Policy

Privacy Policy of Tend Industrial Supplies LLC

Effective as of November 25, 2023

Introduction

Tend Industrial Supplies LLC ("Tend") prioritizes the privacy of our users. This Privacy Policy applies to our website, Tendsupplies.com, and governs data collection and usage. Using the Tend website, you consent to the data practices described in this statement.

Collection of Personal Information

Tend may collect personally identifiable information, such as your name, address, and email. We collect billing and credit card information to complete transactions when you purchase our products and services. We may also collect additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected. This includes your IP address, browser type, domain names, access times, and referring website addresses used for service operation, quality maintenance, and general usage statistics.

Use of Cookies

Tend's website uses "cookies" to personalize and enhance your online experience.

Types of Cookies:

Session Cookies: Temporary and expire once you close your browser.
Persistent Cookies: Remain on your device for a set period or until you delete them.
First-Party Cookies: Set by our website for remembering preferences and settings.
Third-Party Cookies: Set by service providers and used for analytics and advertising purposes.
Performance Cookies: Collect anonymous data on how you use our website.
Functionality Cookies: Remember the choices you make to improve your experience.
Advertising Cookies: Used to deliver relevant advertisements to you.

Duration: Cookies' duration varies, with session cookies expiring when you close your browser and persistent cookies lasting from a few days to several years.

Data Retention

Tend retains user data as long as necessary to provide services and fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

International Data Transfers

Tend complies with data protection regulations regarding international data transfers, including mechanisms like standard contractual clauses.

Children's Privacy

Tend does not knowingly collect personally identifiable information from children under thirteen. If we learn that we have collected such information, we will take steps to delete it promptly.

Google Policies and User Data

Tend adheres to Google's advertising policies, including the Google Ads Policy and the Advertising - Privacy & Terms.https://support.google.com/adspolicy/answer/6008942?hl=en.

User Choices and Targeted Advertising

Users have choices regarding data collection for advertising purposes. Tend respects these choices and provides mechanisms for users to opt out of personalized ad settings.

Data Protection and Security

Tend employs robust security measures to protect user data from unauthorized access and use. Tend Industrial Supplies implements robust security measures to protect your personal information. We use industry-standard encryption technologies, including SSL/TLS encryption, for secure communication and data encryption at rest and in transit. Additionally, we utilize firewalls and intrusion detection systems to monitor and block unauthorized access attempts. We regularly conduct vulnerability scanning and penetration testing to identify and address potential security weaknesses. Finally, we employ user authentication and access control measures to restrict access to sensitive information to authorized personnel only.

User Rights

Users can access, correct, or delete their personal data. Please contact us at support@tendsupplies.com to exercise these rights.

Other mechanism for exercising user rights

You can access, correct, or delete your personal information. To exercise these rights, please visit our dedicated privacy request page on the Contact Us page. You must provide your name, email address, and the specific information you wish to access, correct, or delete. We will respond to your request within [timeframe]. Please note that we may not be able to fulfill all requests, such as those that would violate the privacy of others or require us to delete information necessary for legal or compliance purposes.

Opt-Out & Unsubscribe

Users may opt out of receiving communications from Tend by using the following methods:

Web page:https://tendsupplies.com/contact-us/
Email: Support@tendsupplies.com
Phone:+1 443 204 1972

Changes to this Policy

Tend may occasionally update this Privacy Policy. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Regular Policy Review and Update

This Privacy Policy will be reviewed and updated regularly to reflect changes in our practices or legal requirements. We encourage you to periodically review this policy to stay informed about how we protect your information.

Contact Information

For any questions or comments regarding this policy or if you believe Tend has not adhered to it, please contact us at:

Tend Industrial Supplies LLC

10451 Mill Run Circle, Suite 400,

Owings Mills 21117 Maryland U.S.A

Email: Support@tendsupplies.com

Phone: +1 443 204 1972